Privacy Policy
This Privacy Policy explains what information Kagami collects, why we collect it, and how we use and protect it when you use the app, the website and your account.
Your screen, recordings and microphone never leave your computer.
We keep only what your account, licence and app health checks need, and never sell data.
Payments are handled by our payment partners; we never see your card details.
What stays on your computer
Kagami mirrors and records on your computer. Your screen, your recordings and your microphone never reach our servers. Mic clean-up runs on your computer too.
What we collect
- Your account: name, email address and picture (if you sign in with Google).
- Your waitlist entry (email optional) and which creator link you arrived from.
- Orders: plan, amount, date and the payment partner's order number. Never your card, UPI or bank details.
- Your licence and the computers it is on: a name you can see, the system, when it was last seen, and a one-way code made from a hardware id (never the id itself).
- Sign-in history: when you signed in or connected the app, the browser and system (for example “Chrome on Windows”) or the computer's name, your IP address and the approximate place it points to (city, region, country). You can see it in your dashboard under Devices.
- From the app, about the computer it runs on: model, chip, number of CPU and GPU cores, memory and storage size, display size and refresh rate, system version, app version, and the IP address and country the request comes from.
- App health reports: numbers about how Kagami ran, such as frame rate, delay, dropped frames, reconnections, whether a recording saved and whether the app closed unexpectedly, with the iPhone model and the type of connection (cable or Wi-Fi). Never your screen, recordings, file names or anything you type.
- What you choose to publish: your Wall of Founders entry and community posts.
- For partners: channel details, payout details, PAN and verification status.
What the app asks for
Local Network access to find your iPhone, and Microphone access only if you record your voice. The app also reads a small settings file from our website (for messages and version checks), which sends nothing about you.
How we use your information
- To run your account and licence and activate the plans you buy.
- To answer support requests and send receipts and important account emails.
- To pay creator partners and prevent fraud, and to show you your sign-in history so you can spot a sign-in that wasn't you.
- To check Kagami runs as well on your computer as on ours, find bugs and decide which computers and iPhones to support (computer details and app health reports).
- To improve the website, using anonymous visit statistics only if you accept cookies.
Who processes it
Supabase (database and sign-in), Cloudflare (hosting), Cashfree Payments (payments in India), Dodo Payments, our merchant of record (payments from other countries), Resend (email) and YouTube (view counts for partner videos). We do not sell your personal information and use no advertising trackers.
Retention
We keep account data while your account is open. Sign-in history keeps your latest 100 sign-ins and nothing older than 180 days; app health reports are deleted after 90 days; computer details are removed with the computer. Order records are kept for as long as tax law requires, even after an account is deleted.
Your choices
- Edit your founder entry and community posts at any time.
- Ask us to export or delete your data at [email protected].
- Choose Accept or Reject on the cookie bar, and change it by clearing this site's data in your browser.
- Turn off computer details and app health reports in the app: Settings → Hardware → Help improve Kagami.
Contact and grievances
Kagami is developed by Jod in India. The registered operator, postal address and other legal details are on our business information page.
- Support: [email protected]
- Privacy requests: [email protected]
- Grievance officer (India's Consumer Protection and IT Rules): [email protected]. We acknowledge every complaint within 48 hours and resolve it within one month.